This notice describes information handled through the DiraHomes website. For privacy questions or requests, use our contact form. It does not cover how a listing representative handles your information after receiving it, or websites and apps you visit through external links.
1. Information you provide
- Accounts and profiles: email address, authentication information, name and any optional phone number, company name or owner biography you provide.
- Listings: property descriptions, address and coordinates, photos, prices, availability, amenities and optional contact preferences.
- Messages: inquiry name, email, optional phone number, message, associated listing and account when signed in. We also store contact-form messages and listing reports.
- Your saved choices: favorites, saved-search filters and related preferences when you use those features.
2. Technical and security information
Authentication uses cookies to maintain and refresh your session. Hosting and security services may process IP addresses, browser and device information, request details and operational logs. Anti-spam checks and rate limits help protect forms. Guest inquiry protection creates a keyed hash of the request’s IP address and stores it with request information; this does not mean all infrastructure logs are anonymous. Blocking cookies or security scripts can prevent login or form submission.
3. How information is used
Information is used to operate accounts, display and manage listings, route inquiries, send verification and service notifications, support saved features, respond to questions, review reports, moderate content and protect the service against misuse. Administrators can review account, listing and inquiry records for these purposes.
4. What other people can see
Published listing content and photos are visible to visitors and may appear in search engines. Public map locations are intentionally approximate. The exact address and coordinates are used for listing management and location features; do not include an exact address or other private details in public descriptions or images if you do not want them disclosed. Uploaded images may contain identifying details or embedded metadata; remove those before uploading.
Optional listing phone numbers and WhatsApp links are shown to signed-in visitors only when the representative enables the relevant contact option. Sign-in does not guarantee that a visitor is trustworthy, and recipients can copy information they see.
When you send an inquiry, your name, email, optional phone number and message are shared with the listing representative and accessible to DiraHomes administrators. A representative may receive an email notification containing listing information and a link to their inbox. Admin review status and the representative’s inbox status are separate. Contact-form messages and listing reports are available for administrative review.
5. Service providers and external links
DiraHomes uses Supabase for authentication, database and file storage; Vercel for website hosting and BotID spam protection; and email services, including Resend, for service messages. These providers process information necessary to perform their functions.
Google Maps features may load Google content and send search or location queries to Google. Embedded maps and externally hosted images can expose technical request information to their providers. Following a WhatsApp link opens WhatsApp and its own privacy practices apply. Providers may process information in countries other than your own.
6. Retention and your choices
You can edit your listings, change optional listing contact settings, and manage saved items using the available account controls. For profile corrections that are not available in your account, contact us. Unpublishing or archiving a listing hides it from normal public browsing; it does not automatically erase account records, inquiries, uploaded files, logs, backups or copies already held by others.
To request access, correction or deletion of information, or ask about retention, submit a privacy request. State what you need without sending passwords or identity documents. We may need to verify that a request relates to your information. Applicable law determines the rights available to you and any exceptions, including records that must be retained. The website does not currently offer a self-service account-deletion control.
7. Security and updates
The service uses authentication, access controls and anti-abuse measures, but no online service can guarantee absolute security. Do not send payment-card details, government identification, medical information or other sensitive documents through listings or inquiries. This website is not designed to collect information from children.
We may update this notice as the service changes. The date at the top identifies the latest revision. Read our Terms of Use for the rules governing the service.